If you are unhappy with any item we are happy to exchange or refund provided that the item(s) are returned within 14 days of purchase and in perfect original saleable condition with the original packaging. It is important that you ask for proof of postage from the Post Office for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
How to Return or Exchange Products
Please email us at firstname.lastname@example.org.
Listing your name, email address, the product(s) you wish to return, the reason for your return and if you would like a refund or exchange.
Once you receive an email confirmation from us, please then post your goods back to us within 14 days including your name.
The items must be sent back in perfect condition – unworn, in saleable condition with their original tags and packaging.
Returns Address: Cute Couture Ltd, 15 Duke Street St James’s, London, SW1Y 6DB.
Once we receive your returned parcel, we will send you an email to notify you that we have received your returned item and whether your refund has been approved. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.